Welcome to the Superstore FAQ page! 
 

Here, you’ll find answers to common questions about our coffee machines, vending solutions, ingredients, services, and more. Whether you’re looking for product details, shipping information, or service support, we’ve got you covered. If you need further assistance, feel free to reach out to our team!

Making payments for purchases with Superstore Vending Machine is simple and secure. Choose from a diverse range of options to complete your order.

Superstore Vending Machine Trading L.L.C is a private coffee trading company and our office is based in Nad Al Hammar – Dubai – United Arab Emirates.

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If for any reason you haven’t received your order within the stated timeframe, please do not hesitate to call/contact us on our Mobile/WhatsApp number or email ID and we will investigate and revert back right away.

Mobile/WhatsApp: +971 542668132 / Email: info@superstore.ae

Please contact the Customer Service Centre on +971 542668132 and mention the delivery reference number written on the invoice.

 

It depends on the selected package.

Our standard delivery time ranges between 2-3 business days.

Visa, MasterCard, Apple Pay, AMEX, Tabby, Postpay, Tamara, JCB, Union Pay

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We will work closely with our delivery partner to ensure all orders placed on weekdays prior to (time) will be delivered within 3 business days. For orders placed after 5pm or on weekends, we will do our best to have your order delivered within 2 – 3 days max.

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Please contact our Customer Service Centre on Mobile/WhatsApp: +971 542668132 / Email: info@superstore.ae

We apologies that you had a bad experience. Please contact our Customer Service Centre on +971 542668132 .

We’ll be happy to understand your concern.

For full details on the return policy, please click here

Can’t find the answer you’re looking for?

Send us a message, and our team will respond promptly!